You know...I hate to make a come back on some complaining s-h-i-t, but is all that's on my mind at present. For some odd reason unbeknownst to mankind, GOOD customer service no longer ranks very high among workers' list of priorities. Allow me to elaborate...
Today (as well as a gazillion other days lately) I left work late. In this day and age of stimulus funding, my job is extremely hectic. As of February 17th, I was awarded roughly $1.4 million for one of my programs, and basically I need to shit a miracle by June 1 in order to make the program a success...so in case inquiring minds want to know where I've been, there you go! I digress. My boys needed to be at Boy Scouts today by 7 p.m. so of course, there's no time to cook. I tend to like the new grilled chicken at KFC, so I decided to stop to pick up some grub.
I waited in line for MORE than 10 minutes. I was highly agitated because there was like 9.2 workers in the back, and surely they could assign more than one person to the registers, right? Wrong! I stuck it out and prayed that the 50-11 people in front of me had simple orders. By the time it was my turn, I was VERY specific in that I wanted---the 10-piece family meal special, NO WINGS, legs instead, 1/2 grilled, 1/2 crispy. Easy enough right? I have no idea why hell I didn't check my bucket, I just made haste to get home in enough time for the boys to eat.
We washed our hands and prepared for dinner. All the way home, my hungry dial went from 5 to 5,000 as the wonderful aroma burst out the of the little holes in the top of the bucket...so needless to say, I was ready......I popped that top off grinning like a Cheshire cat, looked down, and to my dismay........right at the top of the fucking bucket.........5 WINGS!!!!!!!! That really burned my asshole! So I made several attempts to call and speak to a manger and belly-ache about it, but they never answered the phone. Finally, the fax machine picked up. Then finally a person picked up......and hung up on me! I immediately call the Corporate office.
***After 14 minutes of AWFUL elevator music***
Numb Nuts: "This is Numb Nuts, may I help you?"
Me: "Yes, and acutally I called to complain about my local store, but should I also complain about my nearly 15 minute wait time?"
Numb Nuts: "Ma'am just as you have something to say so do others, so when we finish listening to what others have to say, then we can pick up your call and listen to what you have to say."
Me: "Excuse me?"
After repeating exactly what he said in an exponentially nastier tone...
Me: "I would like to speak to a manager. I am highly agitated, I have waited on this phone forever, and I don't appreciate your tone with me."
Numb Nuts: "Oh, if I were getting smart with you, you would know it, for sure!"
Me: (In sheer disbelief) "Really? Well perhaps I should report you."
Numb Nuts: "Perhaps you should."
Okay...what is wrong with that picture? The nerve of that guy to speak to me in that manner. Of course I get my money back and a call from the local manager, but that PISSED ME OFF!
I will truly need 2 or 3 more blog posts to share my bad customer service experiences from the past week, so...in an effort to not be greedy, I will open the floor for comments of your recent experiences.
P.S. Please accept my apologies in advance if I don't make it to all your blogs. I am stressed, tired....and I guess we'll add pissed to the list.
Thursday, May 14, 2009
Monday, February 23, 2009
Smokers Really Blow!
Hey folks! I had time for a quickie, so I thought I would oblige.
**Disclaimer: I will not be held responsible for any thoughts shared on this post, and will not apologize for my views on this matter as it is MY blog and I can say whatever the hell I please...so if you don't like it, KICK ROCKS!**
Now forgive me if I'm wrong, but I kind of thought that there were a few pre-requisites (if you will) for living such as food, water, and hmmm...I don't know, perhaps...breathing??? Apparently, in some parts of the country, this is not the case, and it really burns my ass, so I must vent.
Do people that smoke think they are the only ones who exist in the universe? I mean do they think that everyone wants to inhale their carbon monoxide, nitrogen oxide, hydrogen cyanide, with a splash of ammonia, cocktail along with the rest of the toxins and carcinogens we are already subject to via pollution? Yes, they do, because each day when I arrive at work, after walking through the garage and past the nursing school (where they congregate in droves and block pedestrians' access to the sidewalk) I am on the verge of an asthma attack before I can even get to my office door!
Please note my top 10 gripes regarding smokers (these are in no particular order):
1. There are dumb asses who warn you about how everything causes cancer from McDonald's fries to putting lotion on your boobs (okay, maybe that's a bit dramatic--but someone--yes, a smoker actually DID tell me that)....but they blaze a pack a day!
2. Doctors and nurses--you know, those officials who preach health--at hospitals--you know one of those places which allegedly "promotes" health--meet regularly in the courtyard for coffee...and yes, a cigarette.
3. Your co-workers who smoke not only take a 15 minute smoke break before they start work, mid-morning, after their 1 1/2 hour lunch, and mid-afternoon, they also take one in the late afternoon right before leaving 15 minutes early tallying up their total amount of actual hours worked to a whopping 2! While us non-smokers bust our asses...well maybe not while blogging, but I'm making a point here!
4. People in the Club or at social gatherings clearly can tell that you are a non-smoker--of course because your nails aren't yellow, your teeth aren't stained, and your voice isn't one octave below its normal level--and they stand right by you and exhale their ghastly fumes!
5. There are certain individuals who will buy a carton of cigarettes on a regular basis, but use WIC and other social services for formula and pampers.
6. How about those folks who stand right in front of no smoking signs and blaze them up?
7. Do you enjoy watching the elderly man who wheels his oxygen tank along side him yet smokes 3 cigarettes between the time he leaves his car and walks into the doctor's office?
8. Have you not heard that there are those who get lung transplants shortly after they've used and deteriorated their original lung(s) by smoking...........and they still smoke!
9. Now don't you get really get fired up when you see those who work in fast food restaurants and they're outside smoking as you walk in...don't wash their hands...and go right over to wrap your sandwich, package your fries, and grab your cup (at the rim) to make your drink.
10. And how on EARTH could I leave out the idiot who as your sitting at a red light and glance over at them, they're on their cell phone, smoking a cigarette and through the misty cloud, you can see a baby in a car seat, a child in a booster seat, and a pre-teen in the front.......and the windows are up!
Aaaaaaaaaaaahhhhhhhhhhhhhhhhhh!
Okay, now I feel better...not really....but at least I got that out. In comments, by all means, agree, disagree, and/add to the list!
**Disclaimer: I will not be held responsible for any thoughts shared on this post, and will not apologize for my views on this matter as it is MY blog and I can say whatever the hell I please...so if you don't like it, KICK ROCKS!**
Now forgive me if I'm wrong, but I kind of thought that there were a few pre-requisites (if you will) for living such as food, water, and hmmm...I don't know, perhaps...breathing??? Apparently, in some parts of the country, this is not the case, and it really burns my ass, so I must vent.
Do people that smoke think they are the only ones who exist in the universe? I mean do they think that everyone wants to inhale their carbon monoxide, nitrogen oxide, hydrogen cyanide, with a splash of ammonia, cocktail along with the rest of the toxins and carcinogens we are already subject to via pollution? Yes, they do, because each day when I arrive at work, after walking through the garage and past the nursing school (where they congregate in droves and block pedestrians' access to the sidewalk) I am on the verge of an asthma attack before I can even get to my office door!
Please note my top 10 gripes regarding smokers (these are in no particular order):
1. There are dumb asses who warn you about how everything causes cancer from McDonald's fries to putting lotion on your boobs (okay, maybe that's a bit dramatic--but someone--yes, a smoker actually DID tell me that)....but they blaze a pack a day!
2. Doctors and nurses--you know, those officials who preach health--at hospitals--you know one of those places which allegedly "promotes" health--meet regularly in the courtyard for coffee...and yes, a cigarette.
3. Your co-workers who smoke not only take a 15 minute smoke break before they start work, mid-morning, after their 1 1/2 hour lunch, and mid-afternoon, they also take one in the late afternoon right before leaving 15 minutes early tallying up their total amount of actual hours worked to a whopping 2! While us non-smokers bust our asses...well maybe not while blogging, but I'm making a point here!
4. People in the Club or at social gatherings clearly can tell that you are a non-smoker--of course because your nails aren't yellow, your teeth aren't stained, and your voice isn't one octave below its normal level--and they stand right by you and exhale their ghastly fumes!
5. There are certain individuals who will buy a carton of cigarettes on a regular basis, but use WIC and other social services for formula and pampers.
6. How about those folks who stand right in front of no smoking signs and blaze them up?
7. Do you enjoy watching the elderly man who wheels his oxygen tank along side him yet smokes 3 cigarettes between the time he leaves his car and walks into the doctor's office?
8. Have you not heard that there are those who get lung transplants shortly after they've used and deteriorated their original lung(s) by smoking...........and they still smoke!
9. Now don't you get really get fired up when you see those who work in fast food restaurants and they're outside smoking as you walk in...don't wash their hands...and go right over to wrap your sandwich, package your fries, and grab your cup (at the rim) to make your drink.
10. And how on EARTH could I leave out the idiot who as your sitting at a red light and glance over at them, they're on their cell phone, smoking a cigarette and through the misty cloud, you can see a baby in a car seat, a child in a booster seat, and a pre-teen in the front.......and the windows are up!
Aaaaaaaaaaaahhhhhhhhhhhhhhhhhh!
Okay, now I feel better...not really....but at least I got that out. In comments, by all means, agree, disagree, and/add to the list!
Sunday, February 8, 2009
I Am Here...Therefore, I Blog
Greetings, and thank you for those of you who have reached out to me via e-mail to check on me and make sure I was still alive and kicking...I appreciate your concern and sincerely apologize for my absence. Yes, I'm still here, but I have been busy, busy, BUSY!
In this day and age of an economic crisis where states and local governments are being forced to skim down and cut back, I happen to be among the thousands whose salary is on the old chopping block. So the stress of having to take furlough days and watching what little savings was there, slowly dwindle away, has overwhelmed me...I have been forced to get a 3rd job.
So my friends, that's where I've been...at the local auto parts store during my free evenings, getting greasy and dirty, meanwhile still juggling those other fun activities like basketball games, Boy Scouts, band, track...and trying to maintain sanity by going to church. Contrary to popular belief, I was not abducted by aliens...I did not run away and join the circus...or join a nudist colony or a convent (wow, that almost felt like blasphemy to put those two items side by side!)...I am here...therefore, I blog.
In comments...what has been going on with all of you? I dare not try to catch up on all the reading I've missed, so I will count on you to give me an update and will try as much as I can to pick up where I left off.
In this day and age of an economic crisis where states and local governments are being forced to skim down and cut back, I happen to be among the thousands whose salary is on the old chopping block. So the stress of having to take furlough days and watching what little savings was there, slowly dwindle away, has overwhelmed me...I have been forced to get a 3rd job.
So my friends, that's where I've been...at the local auto parts store during my free evenings, getting greasy and dirty, meanwhile still juggling those other fun activities like basketball games, Boy Scouts, band, track...and trying to maintain sanity by going to church. Contrary to popular belief, I was not abducted by aliens...I did not run away and join the circus...or join a nudist colony or a convent (wow, that almost felt like blasphemy to put those two items side by side!)...I am here...therefore, I blog.
In comments...what has been going on with all of you? I dare not try to catch up on all the reading I've missed, so I will count on you to give me an update and will try as much as I can to pick up where I left off.
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